Principal Product Manager, Marketplace - Remote

Overview

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service – providing affordable and convenient therapy in 210 countries and over 60 languages across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

In Short

• Join a diverse team focused on expanding access to therapy.
• Lead product initiatives with a strategic and execution-focused mindset.
• Utilize data-driven methodologies to inform product decisions.
• Collaborate with cross-functional teams to drive innovation.
• Mentor and develop team members while managing stakeholders.
• Define and track key success metrics for product performance.
• Identify new market opportunities and competitive threats.
• Work in a fast-paced environment with a focus on product governance.
• Drive product vision and roadmap alignment with company strategy.
• Participate in regular in-person bonding experiences.

Requirements

• 10+ years in product management, with minimum 3 years leading complex product initiatives.
• Bachelor’s degree in related field; Master’s preferred.
• Understanding of member journey optimization.
• Proven success in launching and scaling impactful D2C products.
• Strong planning skills and stakeholder alignment.
• Expertise in A/B and multivariate testing.
• Skilled in mentoring and cross-functional leadership.
• Strong technical acumen and knowledge of SDLC.
• Experience with Agile/Scrum methodologies.
• Excellence in quantitative analysis.

Benefits

• Competitive salary & equity compensation.
• Excellent health, dental, and vision coverage.
• 401k benefits with employer matching contribution.
• Remote work with regular in-person bonding experiences.
• Commuter benefits and Employee Stock Purchase Programs.
• Access to free therapy and other perks.
• Opportunity to build impactful products.
• Supportive community of co-workers.