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Accredited Business Consultant - Remote

Posted 7 days ago
Customer Service
Full Time
USA

Overview

This role involves being a trusted guide and partner for our Accredited Businesses (ABs), providing consultative support to maximize the value of their accreditation.

In Short

  • Deliver proactive outreach that drives business success
  • Host regular check-ins and share strategic insights
  • Discover business goals and connect ABs to the right tools, resources, and opportunities
  • Develop retention strategies to address potential issues
  • Communicate with clarity, compassion, and confidence across various channels
  • Stay updated on policies and best practices
  • Maintain an accurate database
  • Engage with the 740 Benefit Queue professionally
  • Tackle special projects as needed

Requirements

  • Passion for helping businesses grow and succeed
  • Natural curiosity, resourcefulness, and solutions-oriented mindset
  • Ability to thrive in consultative conversations
  • Strong organizational skills to manage multiple priorities
  • Effective communication with empathy
  • Team player who supports colleagues
  • Bilingual Spanish speaking candidates preferred

Benefits

  • Medical, Dental, and Vision Insurance Plans (100% premiums paid for base plans by BBB)
  • 100% employer-paid life and long-term disability insurance
  • Optional insurance plans (short-term disability, additional life, accident, etc.)
  • Paid Time Off (PTO) from the date of hire
  • Paid holidays, plus your birthday off with pay
  • Safe Harbor (immediate vesting) 401(k) plan with up to 6% company match
  • Remote first work model

B.B.B.G.W.A.P

Better Business Bureau, Great West and Pacific

Better Business Bureau, Great West and Pacific is dedicated to fostering trust between businesses and consumers. The organization provides accreditation to businesses that meet its high standards, offering consultative support to help these Accredited Businesses maximize the value of their accreditation. With a focus on proactive outreach, strategic insights, and effective communication, the BBB aims to drive business success and address potential challenges. The company values a solutions-oriented mindset and emphasizes the importance of empathy and teamwork in its operations. Additionally, it offers a comprehensive benefits package, including health insurance, paid time off, and a remote-first work model.

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