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Customer Support Representative (Danish Speaker) - Remote

Posted 4 weeks ago
Customer Service
Full Time
Greece

Overview

Join our team as a Customer Support Representative, where you'll provide top-notch support to our customers while enjoying all the beauty and culture Greece has to offer!

In Short

  • Respond to customer inquiries via phone, email, and chat in Danish.
  • Resolve customer issues efficiently while ensuring a positive experience.
  • Assist customers with product or service-related questions, technical troubleshooting, and account management.
  • Collaborate with other departments to ensure a seamless customer journey.
  • Maintain accurate records of interactions in the CRM system.

Requirements

  • Native or fluent Danish speaker (written and spoken).
  • Proficient in English (for internal communication).
  • Strong problem-solving skills and a customer-oriented mindset.
  • Excellent communication skills and the ability to empathize with customers.
  • Basic technical skills to handle customer support tools and software.
  • Prior experience in customer service is a plus, but not mandatory.

Benefits

  • Competitive salary with performance-based bonuses.
  • Relocation support (flight tickets, accommodation assistance, etc.).
  • Vibrant and inclusive multicultural team.
  • Opportunities for career growth and skill development.
  • Modern office facilities in central Athens (or remote working flexibility).
  • Health insurance and additional benefits.
  • Team-building activities and events.

B.H

Best Hire

Best Hire is a global leader in customer service solutions, dedicated to providing exceptional support to clients worldwide. With a focus on fostering a dynamic and international work environment, the company offers flexible working options, including remote and on-site positions in Athens, Greece. Best Hire is committed to career development and offers competitive salaries, performance-based bonuses, and comprehensive benefits, making it an attractive workplace for motivated individuals seeking to advance their careers in customer service.

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