Customer Support Representative (Danish Speaker) - Remote

Overview

Join our team as a Customer Support Representative, where you'll provide top-notch support to our customers while enjoying all the beauty and culture Greece has to offer!

In Short

• Respond to customer inquiries via phone, email, and chat in Danish.
• Resolve customer issues efficiently while ensuring a positive experience.
• Assist customers with product or service-related questions, technical troubleshooting, and account management.
• Collaborate with other departments to ensure a seamless customer journey.
• Maintain accurate records of interactions in the CRM system.

Requirements

• Native or fluent Danish speaker (written and spoken).
• Proficient in English (for internal communication).
• Strong problem-solving skills and a customer-oriented mindset.
• Excellent communication skills and the ability to empathize with customers.
• Basic technical skills to handle customer support tools and software.
• Prior experience in customer service is a plus, but not mandatory.

Benefits

• Competitive salary with performance-based bonuses.
• Relocation support (flight tickets, accommodation assistance, etc.).
• Vibrant and inclusive multicultural team.
• Opportunities for career growth and skill development.
• Modern office facilities in central Athens (or remote working flexibility).
• Health insurance and additional benefits.
• Team-building activities and events.