Service Assistant - Remote

Overview

The Service Assistant will support the service management team with administrative tasks, coordinate meetings, manage customer documentation, and assist with customer inquiries.

In Short

• Support service management with administrative tasks
• Organize and track appointments
• Coordinate internal and external meetings
• Manage customer and service documentation
• Assist with customer inquiries and quotes
• Organize international business trips for service technicians
• Participate in projects to improve service quality

Requirements

• Completed commercial training (e.g., office management or comparable qualification)
• Good knowledge in office management, customer service, and scheduling
• Proficient in MS Office (Excel, Outlook, Word, PowerPoint) and ideally ERP systems (MS Navision)
• Good English skills (Level B2)

Benefits

• Minimum salary of EUR 2,300.02 to EUR 2,598.29 gross
• Travel cost reimbursement for commuters
• Weekly fresh fruit, bakery service, corporate benefits
• Flexible working hours (flextime) and training opportunities
• Family-run company with a pleasant workplace and collegial team
• Parking available on site and good public transport access (10 minutes walk from the train station)