BDR Solutions, LLC excels in delivering best-value services to U.S. Federal Civilian and Defense agencies, driving mission success with excellence and innovation. We specialize in modernizing government systems for health, social services, and disaster relief, enhancing veteran lives. As a service-disabled veteran-owned, 8(a), HUBZone small business, our mission is to provide unparalleled support to veterans in all sectors. We are committed to creating a future where every veteran's well-being is prioritized, combining IT expertise with compassionate care. At BDR, we are known for reliable outcomes tailored to our clients' missions, ensuring our services positively impact veterans and all our clients.

Role Overview

We are seeking a Cloud Engineer to design, implement, and maintain scalable cloud and platform solutions for Smile Digital Health. This role involves collaborating with cross-functional teams to develop infrastructure as code, optimize cloud provisioning, and support Kubernetes deployments. The engineer will ensure high availability, security, and performance while maintaining technical documentation and adhering to industry best practices. Key qualifications include expertise in Azure, Kubernetes, scripting languages (PowerShell, Python, Bash), and cloud automation. Strong troubleshooting, incident management, and collaboration skills are essential, with cloud and Kubernetes certifications preferred.

**Military Veterans encouraged to apply**

Key Responsibilities:

Collaborate with cross-functional teams to build and deliver complex and highly available cloud and platform solutions for internal and external projects.
Provide recommendations and expertise as it relates to cloud and platform provisioning within the organization.
Participate in cloud and infrastructure deployments and delivery by providing subject matter expertise on infrastructure related components.
Develop and maintain infrastructure code for various solutions and provide support to clients or partners on Smile supported infrastructure codes.
Maintain documentation, forms and processes to support Smile Digital Health business needs including but not limited to technical documentation, standard operating procedures, implementation plans and root cause analyses.
Participate in sprint, project and department planning for technology implementations and transformation. Contribute to tooling capability assessments, proof of concepts and technology roadmaps to ensure that organization adheres to industry best practices.
Leverage novel cloud and platform technologies to enhance operations, maintenance and security across the organization.
Participate in on-call rotation to provide application and infrastructure support, incident management and troubleshooting, as required.
Accountable for ensuring that all working hours are accurately reported in Netsuite on a daily or weekly basis, that the majority of (if not all) hours are tracked (billable and non-billable) and that the project management tool in Netsuite is properly and fully utilized.
When applicable, tracking and reporting of billable hours is a critical aspect of project management and delivery to our customers and this is a major area of accountability.
Comply with the privacy, security and confidentiality policies.

Minimum Required Qualifications

5+ of experience in information technology, devops, infrastructure maintenance, system administration, cloud development, platform engineering and/or automation development.
3+ years supporting and developing templates and code for Kubernetes services including HELM, Kustomize and Kubernetes manifest files.
2+ years of experience in a role supporting and maintaining critical infrastructure, troubleshooting support escalations, and ensuring key KPIs.
Demonstrate deep knowledge on a multitude of Cloud services with hands-on experience building critical infrastructure from scratch.
Proven experience with building, maintaining, troubleshooting and supporting Kubernetes and serverless infrastructure. Must be able to build net new clusters and have experience with migrating applications.
Experience with scripting and programming languages including Powershell, Python and Bash.
Proven experience translating architecture and technical requirements to net new cloud infrastructure.
Intermediate certifications in Cloud required, including associate level certifications in Azure. Professional level certifications preferred.
Kubernetes related certifications including but not limited to CKA, CKD and CKS.
Broad experience with a myriad of infrastructure core technologies including security, networking, database, data streaming, deployment automation and tooling, monitoring, logging, alerting and observability.
Excellent communications and collaboration skills with the ability to work with and support clients.
Demonstrated experience in maintaining documentation including procedures, build books and technical standards

Additional Information:

Applicants must be U.S. Citizens. Selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Background investigations, including criminal history, employment and education verification, drug testing, and creditworthiness, may also be conducted.

BDR Solutions, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.