Senior Telecom IT Engineer - Remote

Overview

The Senior Telecom IT Engineer is a seasoned individual contributor responsible for applying advanced technical knowledge to support Baystate Health's IT environment. This role involves leading projects, managing system operations, and providing technical support while ensuring compliance with policies and regulations.

In Short

• Remote work option for local applicants in MA & CT.
• Acts as a technical lead for support and operations.
• Responsible for installation, upgrades, and maintenance of systems.
• Manages complex troubleshooting and corrective actions.
• Participates in on-call rotation for 24x7 support.
• Develops and documents procedures for technical processes.
• Collaborates with team members to enhance service delivery.
• Ensures compliance with health and safety requirements.
• Maintains a safe and orderly work environment.
• Contributes to the positive representation of Baystate Health.

Requirements

• Minimum of 5 years of related experience.
• Associates Degree required.
• Strong technical analysis and design skills.
• Ability to work independently and manage deadlines.
• Excellent communication and teamwork skills.
• Experience in system configuration and resource allocation.
• Ability to lead and mentor junior team members.
• Familiarity with IT compliance policies and regulations.
• Proven problem-solving and decision-making abilities.
• Commitment to delivering high-quality service.

Benefits

• Opportunity to work in a leading healthcare organization.
• Supportive and collaborative work environment.
• Commitment to professional development and training.
• Health and wellness programs for employees.
• Diversity and inclusion initiatives.
• Competitive compensation and benefits packages.
• Access to advanced technology and resources.
• Flexible work arrangements.
• Engagement in community service and outreach.
• Recognition programs for employee contributions.