Operations Specialist, Trust & Safety - Remote

Overview

An overview paragraph about the job

In Short

• Play a hands-on role in protecting our community and improving Trust & Safety operations every day.
• Combine analytical thinking with operational impact to design smarter, safer systems.
• Grow into a cross-functional T&S operator with exposure to analytics, policy, and product development.
• Learn advanced safety analytics (e.g., graph analysis, behavioral modeling, NLP) — no prior expertise required.
• Mentorship from experienced Trust & Safety leaders and benefit from flexible, remote-friendly work options.

Requirements

• 1–3 years of experience in QA, content moderation, investigations, or data operations (entry-level candidates with strong analytical skills are welcome).
• Strong analytical judgment and ability to assess moderation quality and consistency objectively.
• Proactive and curious mindset — able to spot trends, inconsistencies, or emerging risks from data or investigations.
• Excellent attention to detail, documentation, and cross-functional communication skills.
• Proficiency in basic data tools (Excel, Google Sheets, or similar) for data manipulation and management.
• Collaborative mindset — able to partner effectively with Policy, Product, ML, and Operations teams.
• Self-motivated, growth-oriented learner who thrives in a fast-paced, evolving environment.

Benefits

• Health insurance
• Paid annual leave, paid sick leave and maternity leave