Event Management Integration Specialist - Remote

Overview

The Event Management Integration Specialist will be responsible for merging two ServiceNow instances due to a merger and acquisition, focusing on implementing and configuring ServiceNow Event Management solutions.

In Short

• Merge two ServiceNow instances into a new third instance.
• Implement and configure ServiceNow Event Management solutions.
• Monitor and manage event data for incident detection.
• Develop and maintain event management policies and documentation.
• Collaborate with IT operations and stakeholders.
• Analyze event data for trends and issues.
• Ensure reliability and performance of the Event Management module.
• Provide training and support to end-users.

Requirements

• Experience with ServiceNow modules, particularly Event Management.
• Knowledge of ITSM processes.
• Experience with CMDB and Discovery.
• Familiarity with Agile methodologies.
• Understanding of LDAP and Access Management.
• Strong analytical skills.
• Excellent communication and collaboration skills.

Benefits

• Opportunity to work on a significant merger project.
• Collaborate with a dynamic team.
• Gain experience in ServiceNow integration.
• Flexible working environment.