Account Supervisor - Remote

Overview

The Account Supervisor is a driven, engaged client service professional who thrives in a collaborative team atmosphere and excels at developing unique solutions that differentiate our client’s brands in the market.

In Short

• Managing a digital brand focused on websites.
• Build and sustain relationships with key clients grounded in an understanding of their business goals.
• Provide confident counsel on client inquiries and establish fluency in the capabilities and offerings of Avalere Health.
• Develop proficiency in the client's market, trends, influencers, competitors, and key stakeholders.
• Effectively communicate the brand’s business objectives to the agency team.
• Document all scope requests and author project briefs.
• Monitor revenue and profit and mitigate risks.
• Identify growth opportunities and partner with account leadership.
• Manage daily account work and ensure projects meet client expectations.
• Exhibit sound judgment to anticipate and solve challenges.

Requirements

• 5+ years of experience managing client relationships in an agency environment.
• Background in digital tactics focused on websites.
• Experience in pharmaceutical marketing is required.
• Proven ability to collaborate across functions and project teams.
• Experience in managing pharma brand launch in rare disease is preferred.
• Demonstrated verbal and written communication skills.

Benefits

• Flexible approach to working, allowing remote or in-office work.
• Support for diverse backgrounds and skillsets.
• Professional growth opportunities through training sessions.
• Inclusive culture with Employee Network Groups.
• Accredited Fertility Friendly employer.