Account Supervisor (Omni-Channel, Pharma) - Remote

Overview

The Account Supervisor is a driven, engaged client service professional who thrives in a collaborative team atmosphere and excels at developing unique solutions that differentiate our client’s brands in the market.

In Short

• Managing a digital brand focused on websites.
• Build and sustain relationships with key clients grounded in an understanding of their business goals.
• Provide confident counsel on client inquiries and establish fluency in Avalere Health's capabilities.
• Develop proficiency in the client's market, trends, influencers, competitors, and key stakeholders.
• Effectively communicate the brand’s business objectives to the agency team.
• Provide feedback on work in development across various project types.
• Document all scope requests and author project briefs.
• Partner with delivery and account leadership to monitor revenue and profit.
• Identify potential growth opportunities within assigned accounts.

Requirements

• 5+ years of experience managing client relationships in an agency environment.
• Experience in pharmaceutical marketing is required.
• Proven ability to collaborate across functions and project teams.
• Experience in managing pharma brand launch in rare disease is preferred.
• Demonstrated verbal and written communication skills.

Benefits

• Flexible working arrangements.
• Support for professional growth and development.
• Inclusive culture with Employee Network Groups.
• Accredited Fertility Friendly employer.
• Resources for employees with disabilities.