Surge Processing Support - Remote

Overview

The Surge Processing Support role involves evaluating data and computing benefits based on eligibility determinations while providing support and training.

In Short

• Evaluate data from various sources for eligibility programs.
• Compute benefits based on eligibility determination.
• Use fact-finding techniques to gather information from applicants.
• Read and explain detailed regulations and policies.
• Perform basic math functions.
• Manage time efficiently and establish priorities.
• Work with state governmental agencies.
• Support technology adoption projects.
• Provide field support and training.
• Maintain resolve under pressure.

Requirements

• Previous experience as an eligibility specialist.
• Experience with technology adoption in integrated eligibility.
• Strong interpersonal skills.
• Ability to work under pressure.
• Experience in field support and training.

Benefits

• Competitive hourly rate.
• Opportunity to work with governmental agencies.
• Gain experience in technology adoption projects.
• Develop strong interpersonal and training skills.