Lead Booking & Administrative Support - Remote

Overview

This role is ideal for someone who thrives in a fast-paced, service-oriented environment. You’ll serve as the first point of contact for incoming leads, ensuring all inquiries are followed up promptly, appointments are scheduled efficiently, and communication remains professional and personable.

In Short

• Monitor and respond to incoming leads via the clinic’s CRM system.
• Engage with potential clients through text, phone calls, or email.
• Schedule consultations and follow up on unconfirmed appointments.
• Manage inboxes and ensure all correspondence is organized.
• Track and organize digital receipts and invoices.
• Support the clinic’s team in streamlining lead handling processes.
• Collaborate with management to improve efficiency.
• Assist with supply ordering and vendor coordination.
• Ensure accuracy and efficiency in administrative tasks.
• Professional communication style aligned with the clinic’s tone.

Requirements

• Excellent English communication skills (verbal and written).
• Strong organizational and multitasking abilities.
• Experience with CRM systems and customer communication.
• Tech-savvy and comfortable using online tools.
• Reliable with strong attention to detail.
• Professional and polite in client-facing communication.

Benefits

• Potential to grow into a full-time position.
• Opportunity to work in a dynamic environment.
• Gain experience in client coordination and administrative support.