Credit Ops - Senior Analyst/Associate Manager - Remote

Overview

As the Credit Ops Senior Analyst/Associate Manager, you will be the product expert to customers & internal Aspire teams where you will ensure smooth operations, resolve product escalations, identify and fill process gaps, and drive product improvements with the Tech team.

In Short

• Operate and oversee back-end functions on the tech platform.
• Interact with customers to solve issues and advise solutions.
• Collaborate with internal teams to troubleshoot and derive solutions.
• Own or co-build processes for operational efficiencies.
• Work on ad-hoc projects to improve operational efficiencies.

Requirements

• 3-5 years of experience in the payments space.
• Good understanding of credit risk for payment products.
• Motivated problem-solver with analytical skills.
• Experience in scaling processes in a high-growth environment.
• Strong data analytical skills.
• Good communication and coordination skills.
• Ability to adapt processes to changes in regulations.
• Customer-driven with a focus on quality service.
• Outstanding communication skills.

Benefits

• Uncapped flexible annual leave.
• Hybrid work arrangement.
• Training subsidy for professional growth.
• Wellness benefit.
• Team bonding budget.
• Flexibility to work from anywhere for up to 90 days per annum.
• Special culture that brings talents together.