Health Concierge - Remote

Overview

The Health Concierge role focuses on providing support for senior care services, guiding patients and families through their healthcare journey.

In Short

• Remote position requiring residency in Georgia or Central/Mountain Time Zone.
• Full-time schedule, Monday through Friday.
• First point of contact for senior care patients and families.
• Responsibilities include scheduling appointments and verifying insurance benefits.
• Experience in healthcare and with senior populations is highly valued.
• Comfortable managing high volumes of inbound calls.
• Proficiency in Microsoft Outlook and EHR systems preferred.
• Self-directed, organized, and detail-oriented work style.
• Bilingual Spanish is a plus.
• Equal Opportunity Employer committed to diversity.

Requirements

• Clinical background required; CMA certification or higher strongly preferred.
• Experience with insurance verification and healthcare systems.
• Strong communication skills and customer-focused approach.
• Reliable for full-time coverage needs.

Benefits

• Medical, Dental, and Vision insurance.
• 401(k) with company match.
• Generous PTO, paid parental leave, and company holidays.
• Free healthcare through Ascend, including telemedicine.
• Flexible scheduling and strong work-life balance.