Client Intake Support (Part-Time) - Remote

Overview

Arsenault is on a mission to transform mental healthcare accessibility by empowering therapists and creating technology for a large behavioral healthcare group.

In Short

• Part-time Client Intake Support role.
• First line of communication with potential clients.
• Answer client questions via phone and email.
• Book appointments with mental health providers.
• Work closely with the Client Intake Lead.
• Commit to 20 hours per week, preferably mornings.
• Previous call center experience preferred.
• Drive real impact in a fast-paced startup environment.
• Competitive compensation and remote work flexibility.
• Wellness benefits and opportunities for growth.

Requirements

• Strong oral and written communication skills.
• Ability to learn and explain the platform quickly.
• Self-starter with reliable execution of tasks.
• Enjoy problem-solving and guiding clients.
• Commitment to providing top-notch customer service.
• Experience in a call center environment is a plus.
• Availability for 20 hours per week.
• Preferably available between 8 am and 12 pm ET.

Benefits

• Transform the mental healthcare landscape.
• Unlimited PTO and wellness benefits.
• Comprehensive health insurance plans.
• Flexible working arrangements.
• Continuous learning opportunities.
• Strong mentorship and leadership opportunities.
• Engaged and supportive team environment.
• Competitive salary.