Manager, Incident Response - Remote

Overview

The Manager, Incident Response leads a team of incident response specialists at Arctic Wolf, responsible for training and enabling their team to deliver world-class incident response work.

In Short

• Lead a hybrid team of 4-10 incident response specialists.
• Manage and assign cases based on skillset and availability.
• Ensure high-quality incident response work.
• Conduct technical reviews and validate findings.
• Train team members to advance their skill sets.
• Develop advanced incident response plans for clients.
• Participate in on-call schedules during weekdays, weekends, and holidays.
• Conduct team performance reviews.
• Assist with cyber extortion negotiation strategies.
• Maintain technical abilities for complex cases.

Requirements

• Experience in incident response and cybersecurity.
• Strong leadership and management skills.
• Proficient in forensic analysis techniques.
• Ability to train and mentor team members.
• Excellent communication and negotiation skills.
• Experience in managing multiple cases simultaneously.
• Understanding of industry standards for incident response.
• Ability to work in a fast-paced environment.
• Commitment to diversity and inclusion in the workplace.
• Willingness to participate in ongoing training and development.

Benefits

• Equity for all employees.
• Flexible time off and paid volunteer days.
• 401k match and RRSP.
• Comprehensive private benefits plan.
• Robust Employee Assistance Program (EAP).
• Mental health services and fertility support.
• Paid parental leave.
• Commitment to corporate responsibility.
• Inclusive and diverse work environment.
• Recognition as a Top Workplace in multiple regions.