Dutch Customer Advisor - Remote

Overview

Looking for a role where your love for Dutch language and helping others plays a major factor? Become a Dutch Customer Agent! Work in Greece remotely or on-site, enjoy flexible hours and thrive in a fast-paced environment. Help the team achieve its goals and be a part of a company that's redefining customer service!

In Short

• Managing of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Build relations of trust through open and interactive communication
• Provide accurate, valid, and complete information using methods/tools
• Keep records of customer interaction, process customer accounts and file documents
• Follow communication procedures, guidelines, and policies

Requirements

• EU holder
• Native or near-native Dutch language (C1-C2)
• Very good command of English language (B2)
• Good MS Office skills
• Strong phone contact handling skills and active listening
• Excellent communication and presentation skills
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively

Benefits

• Competitive Remuneration package
• 14 salaries per year
• Extra bonus depending on performance appraisal
• Health care benefits and numerous other discounts
• Relocation Cost for candidates outside Greece