Bilingual Benefits Coordinator (Remote)

Overview

As a Bilingual Benefits Coordinator (remote), you will be responsible for efficiently orchestrating the administrative processes related to our benefits programs.

In Short

• Receive and process applications for new clients to enroll in benefits.
• Ensure documentation is complete and meets required standards.
• Maintain organized records of deadlines and key stages of each case.
• Notify clients about the progress of their applications.
• Ensure clients receive their certificates and welcome materials on time.
• Coordinate scheduling of informational sessions or virtual workshops on benefits.
• Collaborate with the services team to ensure a satisfactory educational experience.
• Communicate instructions and requirements clearly to clients and colleagues.
• Work in a collaborative remote environment with flexible hours.
• Receive ongoing training to grow in the field of benefits administration.

Requirements

• Bilingual in Spanish and English.
• Strong attention to detail.
• Experience in customer service or administrative roles.
• Ability to work independently in a remote setting.
• Strong organizational skills.
• Effective communication skills.
• Experience with benefits administration is a plus.

Benefits

• Flexible working hours.
• Support from an experienced team.
• Continuous training opportunities.
• Remote work environment.