Remote Bilingual Client Relations Representative

Overview

This position involves maintaining regular contact with existing clients to ensure their satisfaction with services and addressing any inquiries or issues they may have.

In Short

• Responsible for client relationship management.
• Conduct courtesy calls and follow-up communications.
• Collect feedback and identify improvement opportunities.
• Manage client inquiries and coordinate internal responses.
• Work in a remote, part-time capacity.
• Must be fluent in Spanish and English.
• Excellent interpersonal skills are required.
• Opportunity for professional growth in client relations.
• Supportive team environment from day one.
• Focus on continuous learning.

Requirements

• Fluency in Spanish and English.
• Outstanding communication skills.
• Ability to manage multiple client inquiries.
• Strong problem-solving skills.
• Experience in customer service or client relations.
• Ability to work remotely and independently.
• Strong organizational skills.
• Willingness to learn and adapt.
• Customer-focused mindset.
• Ability to work part-time hours.

Benefits

• Flexible working hours.
• Remote work opportunity.
• Supportive team environment.
• Opportunities for professional development.
• Focus on continuous learning.
• Engaging company culture.
• Regular feedback and support.
• Access to resources for personal growth.
• Potential for career advancement.
• Work-life balance.