Remote Member Support Consultant

Overview

AO Globe Life is seeking motivated professionals to join our growing remote team in a client-focused role supporting individuals and families across the United States. In this opportunity, you will help clients understand and access essential benefit programs while building strong relationships and providing dependable service.

In Short

• Conduct scheduled virtual consultations with clients using Zoom
• Identify client needs and guide them through available benefit options
• Explain coverage details and enrollment steps clearly and professionally
• Maintain organized digital records and manage follow-up communication
• Deliver excellent client service while building long-term relationships
• Participate in regular training sessions and team meetings for continued development

Requirements

• Strong verbal communication and interpersonal skills
• Organized, dependable, and comfortable working independently in a remote setting
• Confidence using video conferencing platforms and digital tools
• Motivated by service-oriented and purpose-driven work
• Customer service, sales, or client relations experience is helpful but not required
• Must be authorized to work in the United States
• Reliable internet connection
• Windows-based computer with webcam capability

Benefits

• Comprehensive onboarding for every team member
• Ongoing mentorship and weekly virtual training sessions
• Long-term career growth through continued learning
• Advancement opportunities and leadership pathways
• Flexible work environment with clear goals and structure