Member Care Consultant - Remote

Overview

AO Globe Life is hiring Remote Client Support Specialists to join our fully remote, mission-driven team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications—or for individuals who thrive in a people-centered, service-first environment.

In Short

• Conduct virtual consultations with clients via Zoom
• Guide individuals and families through personalized supplemental benefit options
• Support clients throughout the enrollment process with clarity and professionalism
• Maintain accurate digital documentation and manage follow-up communication
• Deliver high-quality, client-focused service
• Participate in ongoing mentorship, professional development, and team training
• Build strong, long-term client relationships

Requirements

• Strong communication and interpersonal skills
• Organized, self-motivated, and comfortable working independently
• Confident in virtual meetings and familiar with digital tools
• Passionate about helping others and contributing to a mission-driven organization
• Customer service or consultative experience preferred, not required
• Authorized to work in the United States
• Reliable internet connection and Windows-based laptop or PC with webcam

Benefits

• 100% remote role with flexible scheduling
• Weekly performance-based pay
• Inbound client interest — no cold outreach
• Renewal-based income growth opportunities
• 3% equity opportunity for qualifying team members
• Monthly and quarterly performance bonuses
• Full training and licensing support
• Clear advancement pathways into leadership roles
• Supportive, people-first team culture