Remote Client Relations Associate

Overview

In this role, you’ll connect with individuals who have requested information about available benefits. You’ll guide conversations, provide support, and help clients make informed decisions—all while developing valuable professional skills.

In Short

• Meet with clients virtually using Zoom
• Walk individuals and families through available programs
• Answer questions and guide clients through next steps
• Support clients through onboarding and enrollment
• Maintain simple digital records and follow-ups
• Deliver a professional, client-first experience
• Participate in training, coaching, and development sessions
• Collaborate with team members to improve performance

Requirements

• Must be authorized to work in the United States
• Laptop or computer with camera + reliable internet
• Strong communication and organizational skills
• Comfortable working independently in a remote environment
• Coachable, motivated, and goal-oriented

Benefits

• 100% remote — work from anywhere in the U.S.
• Flexible scheduling with control over your day
• Clients have already requested to be contacted
• No prior experience required — full training provided
• Ongoing mentorship and professional development
• Clear path into leadership and advancement opportunities
• Supportive, growth-focused team environment