Remote Customer Service Representative

Overview

As a Remote Customer Service Representative, you will be the first point of contact for union members and veterans, providing them with the information they need about their benefits. This role is ideal for those who are great communicators, enjoy helping others, and are looking to start a meaningful career in a supportive environment.

In Short

• Responding to inquiries from members about their benefits.
• Assisting with the enrollment process for benefits.
• Building long-lasting relationships with clients.
• Problem-solving and resolving issues related to benefits.
• Providing ongoing support and follow-up with clients.

Requirements

• Excellent verbal and written communication skills.
• Ability to work independently in a remote environment.
• Comfortable using technology to communicate and complete tasks.

Benefits

• No experience needed; full training provided.
• Work from home with a flexible schedule.
• Supportive culture with mentorship opportunities.
• Make a real impact by helping families and veterans.
• Enjoy a work-life balance in a remote environment.