Director of Information Technology - Remote

Overview

The Director of Information Technology at American Financial Management will lead technology strategy and operations, focusing on efficiency and compliance in the accounts receivable industry.

In Short

• Lead the IT strategy and operational excellence at AFM.
• Understand business goals and align IT initiatives accordingly.
• Build and lead a technical team to support company growth.
• Manage server administration, data security, and payment processing systems.
• Ensure compliance with industry regulations and cybersecurity standards.
• Support a remote workforce with agent desktop provisioning.
• Oversee system migrations and CRM vetting processes.
• Maintain key IT certifications like ISO 27001 and PCI.
• Deliver scalable database solutions and optimize SQL code.
• Provide strategic leadership and coaching to team members.

Requirements

• 10+ years in a collection agency environment.
• 5+ years in a managerial role.
• Bachelor's degree in IT or equivalent experience.
• Familiarity with debt collection systems and software.
• Expertise in server administration and networking.
• Experience with cloud platforms (AWS, Azure, Google Cloud).
• Strong knowledge of cybersecurity and regulatory compliance.
• Experience with agent desktop support for remote teams.
• Advanced SQL and relational database architecture skills.
• Proven leadership in IT operations and compliance management.

Benefits

• Compensation based on experience and tenure.
• Vacation and PTO.
• 401K plan.
• Health, dental, and vision insurance.
• Remote work environment.