Senior Product Manager - Remote

Overview

We're seeking an experienced Product Manager to join our team to enhance customer advocacy and optimize user experiences for our non-profit educational solutions.

In Short

• Join a team focused on educational non-profits.
• Maintain and enhance a mature product suite.
• Conduct customer interviews to uncover needs.
• Collaborate with design, engineering, and operations teams.
• Craft product strategy and vision.
• Write documentation to streamline processes.
• Work closely with stakeholders for feedback and improvements.
• Flexibility to work remotely but office presence required twice a week.
• Focus on measurable improvements in customer satisfaction.
• Engage in a dynamic and collaborative work environment.

Requirements

• 4+ years in Product Management in a B2B SaaS context.
• Excellent verbal and written communication skills.
• Proven track record of product market fit.
• Strong analytical mindset with qualitative and quantitative data.
• Understanding of UX principles and Jobs to be Done.
• Experience leading cross-functional teams.

Benefits

• Flexible work environment with remote options.
• Opportunity to work in a recognized non-profit software solution.
• Collaborative and innovative team culture.
• Engagement with diverse educational institutions.