Telephone Claims Adjuster - Remote

Overview

The Telephone Claims Adjuster is responsible for investigating and confirming the facts of loss for automobile accidents, determining coverage, liability, and damages, while providing excellent customer service.

In Short

• Investigate auto claims and confirm facts of loss.
• Determine coverage, liability, and damages.
• Adjust and negotiate claims within authority limits.
• Apply knowledge of insurance policies and organizational relationships.
• Identify customer needs and provide appropriate service.
• Collaborate with fraud and subrogation teams as needed.
• Utilize strong communication and problem-solving skills.
• Manage time effectively with a global case perspective.
• Maintain adjuster licenses as required.
• Work in a telecommute capacity from specified states.

Requirements

• Bachelor’s degree preferred or equivalent experience.
• 2 or more years of related experience.
• Strong verbal and written communication skills.
• Customer service orientation.
• Effective problem-solving and analytical skills.
• Proficiency in Microsoft Word and Outlook.
• Ability to obtain and maintain required licenses.
• Understanding of insurance policies and claims processes.
• Strong time management skills.

Benefits

• Competitive salary range of $47,500.00 - $99,190.00/year.
• Comprehensive Total Rewards package.
• Equal Opportunity employer.
• Supportive work environment fostering innovative thinking.
• Opportunities for professional growth.