Senior Claims Advisor, Accident Benefits - Remote

Overview

As a Senior Claims Advisor at Allstate, you will play a crucial role in handling first party injury claims, ensuring compliance with policies and providing excellent customer service.

In Short

• Interpret insurance policy wording and determine coverage.
• Investigate and settle accident benefits claims.
• Ensure compliance with Allstate policies and legislative requirements.
• Document claims thoroughly and communicate professionally.
• Work collaboratively with a team of adjusters and assistants.
• Manage a caseload reflective of a Senior Claims Advisor.
• Provide outstanding customer service and set service expectations.
• Maintain strong organizational and time management skills.
• Possess strong critical thinking abilities.
• Proficiency in French is an asset.

Requirements

• Post-secondary education preferred or equivalent experience.
• 2-4 years of relevant Accident Benefits experience.
• Completion of CIP designation or desire to pursue it.
• Prior insurance experience and knowledge of injury claims.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively.
• Commitment to providing outstanding customer service.

Benefits

• Flexible work arrangements.
• Employee discounts on insurance products.
• Good Office program for office equipment reimbursement.
• Student Loan Payment Matching Program.
• Comprehensive Retirement Savings Program.
• Annual Wellness allowance.
• Tuition reimbursement.
• Community involvement opportunities.