Auto Estimate & Repair Verification Advisor - Remote

Overview

The Auto Estimate & Repair Verification Advisor at Allstate plays a crucial role in ensuring the consistency of estimating practices and compliance with best practices within the Good Hands Repair Network.

In Short

• Conducts virtual desk reviews of vendor repair estimates.
• Ensures adherence to estimating best practices.
• Responds to customer escalations and concerns.
• Maintains relationships with network vendors.
• Monitors network utilization for potential expansions.
• Participates in calibration activities with the Claims organization.
• Collaborates with leadership on inspection results.
• Provides information on reinspection results to vendors and technicians.
• Requires 2+ years of experience in a related field.
• Technical automotive training is a strong asset.

Requirements

• 2 or more years of experience in automotive or claims management.
• Technical automotive training (OEM, ICAR, etc.) is preferred.
• Strong communication skills.
• Ability to manage customer relationships effectively.
• Experience in reinspection and estimating practices.

Benefits

• Flexible work arrangements.
• Employee discounts on auto and property insurance.
• Good Office program for office equipment reimbursement.
• Student loan payment matching program.
• Comprehensive retirement savings with employer matching.
• Annual wellness allowance.
• Tuition reimbursement.
• Community involvement opportunities.