UM/UIM Represented/Litigation Adjuster - Remote

Overview

The UM/UIM Represented/Litigation Adjuster at Allstate is responsible for investigating complex claims, particularly those involving uninsured or underinsured motorists. This role requires strong customer service skills and the ability to negotiate settlements.

In Short

• Investigate complex casualty claims.
• Handle uninsured or underinsured motorist claims.
• Communicate effectively with customers via phone and email.
• Negotiate settlements with various stakeholders.
• Maintain accurate documentation of claims.
• Work independently in a remote setting.
• Utilize critical thinking and problem-solving skills.
• Provide excellent customer service and support.
• Meet specific licensing requirements.
• Participate in ongoing training and development.

Requirements

• 3+ years experience in liability investigations.
• Experience in casualty claim handling.
• Strong communication skills, especially over the phone.
• Ability to work independently and manage time effectively.
• Familiarity with insurance policies and liability determination.
• Strong critical thinking and problem-solving skills.
• Knowledge of innovative tools for claims evaluation.
• Must have a dedicated home office for remote work.
• Capable of maintaining a high level of professionalism.
• Willingness to obtain necessary licenses within 60 days of hire.

Benefits

• Competitive pay with support for continuous development.
• Flexible scheduling and time off policy.
• Comprehensive benefits including healthcare and retirement plans.
• Initial and ongoing training for role proficiency.
• Technology bundle provided for remote work.
• Connectivity reimbursement for internet costs.
• Potential sign-on bonus for applicable licenses.
• Inclusive and diverse work environment.
• Recognition of work-life balance initiatives.
• Opportunity for career advancement.