After Hours Care Coordinator - Remote

Overview

The After Hours Care Coordinator is responsible for managing after-hours calls and ensuring consistent care for clients, working independently in a remote setting.

In Short

• Answer after-hours calls for multiple offices.
• Make changes to client/caregiver schedules.
• Maintain communication with coordinators and clients.
• Discern required client services based on agreements.
• Work independently with minimal supervision.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Proficient in MS Office and scheduling software.
• Compassionate and adaptable to change.
• Ability to manage multiple projects effectively.

Requirements

• HS Diploma or GED required.
• Experience in VA Homecare Scheduling and Recruiting.
• Experience with AxisCare or similar software preferred.
• Ability to work in a remote setting.
• Strong organizational and multitasking abilities.
• Excellent communication skills at all organizational levels.
• Proficient computer skills required.
• Approachable and flexible.
• Ability to handle new tasks independently.

Benefits

• Health, Dental, and Vision Insurance.
• Retirement Planning.
• Company Paid Life and Long-Term Disability Insurance.
• Paid Time Off and Sick Time.
• Bonus Opportunities.
• Professional Development.
• Employee Discount Program.