Heavy Duty Parts Specialist - Remote

Overview

The Heavy Duty Parts Specialist is responsible for assisting customers with their heavy-duty parts inquiries and providing exceptional customer service in a fast-paced retail environment.

In Short

• Assist customers with heavy-duty parts questions and needs.
• Share knowledge about part features, benefits, and warranties.
• Help team members and maintain a positive work environment.
• Operate cash register and navigate catalog systems.
• Focus on continuous improvement in store processes.
• Maintain professional appearance and attitude.
• Knowledge of heavy-duty parts cataloging is a plus.
• Valid driver's license and reliable transportation required.
• Motivated to learn and train within the company.
• Experience in a busy retail environment is preferred.

Requirements

• Heavy Duty Parts Knowledge and/or Experience.
• ASE Heavy Duty Parts Certification is a plus.
• Excellent verbal and written communication skills.
• Passion for delivering customer care.
• Able to thrive in a fast-paced environment.

Benefits

• Opportunity for career growth and training.
• Be part of a leading global auto parts network.
• Work in a team-oriented environment.
• Competitive compensation and benefits package.