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Senior Retention Specialist - Remote

Posted 2 days ago
Sales / Business
Full Time
USA

Overview

As a Senior Retention Specialist at Nsight Health, you’ll play the leading role in keeping patients engaged in life-changing care programs through Remote Patient Monitoring, Chronic Care Management, and Behavioral Health Integration.

In Short

  • Deliver engaging conversations to retain patients in care programs.
  • Take inbound and outbound calls to build rapport with patients.
  • Highlight health benefits to reframe patients’ perspectives.
  • Drive retention metrics through persuasive communication.
  • Document insights to improve messaging and coaching.

Requirements

  • Natural communicator with emotional intelligence.
  • Experience in retention, sales, or customer care.
  • Ability to connect emotionally and deliver persuasive messages.
  • Calm under pressure and skilled in navigating objections.
  • Tech-savvy with experience in CRMs and call software.

Benefits

  • Uncapped earnings with high-impact pay opportunities.
  • Meaningful work that improves patients' lives.
  • All calls are with existing patients; no cold calling.
  • Fully remote work from anywhere in the U.S.
  • High-energy culture that celebrates wins and rewards excellence.
ALAW logo

ALAW

Ancora Education is a dedicated educational institution focused on providing high-quality training and support for students pursuing careers in the allied health field. The company emphasizes the importance of student-centered learning and aims to equip learners with the knowledge and skills necessary to succeed in industry-recognized certification exams. Ancora Education fosters an engaging and dynamic educational environment, promoting ethical conduct and professional behavior among its staff. With a commitment to continuous improvement and adherence to national certification standards, Ancora Education plays a vital role in preparing students for successful careers in healthcare.

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