Remote Operations Engineer

Overview

As a Remote Operations Engineer at Akaysha Energy, you'll oversee BESS projects, ensuring system performance and reliability while acting as a primary contact for internal teams and external partners.

In Short

• Monitor BESS system health using SCADA, EMS, HMI, and proprietary platforms.
• Triage and resolve operational issues, alarms, and performance concerns.
• Act as primary contact for internal teams and external partners during office hours.
• Communicate updates and coordinate troubleshooting with field and ROC teams.
• Maintain real-time logs of system status, events, and issue resolution.
• Ensure accurate shift handovers for operational continuity.
• Escalate critical issues promptly and clearly.
• Document operational procedures and troubleshooting workflows.
• Support product and process improvements through structured feedback.
• Coordinate with ISO, grid utilities, and emergency services as needed.

Requirements

• Proficiency in StackOS controls, monitoring, and operations within CCUI.
• Comprehensive understanding of StackOS applications accessible via CCUI.
• Familiarity with HMI and PST command lines.
• Ability to read and interpret electrical onelines and device IP addresses.
• Expertise in issue prioritization, triage, and escalation.
• Strong interpersonal and communication skills, both written and verbal.
• Proficient in utilizing ticketing systems like JIRA.

Benefits

• Be part of a company leading the energy transition.
• Work in a collaborative and diverse environment.
• Opportunity to make a direct impact on project success.
• Support for professional growth and development.
• Flexible working arrangements.