Telecom Configuration Technician - Remote

Overview

The Telecom Configuration Technician is responsible for remotely configuring customer equipment and ensuring optimal functionality and security of network devices.

In Short

• Remotely configure customer equipment including routers and switches.
• Maintain templates for ISP/MSP service deployments.
• Guide IT developers on automation of templates.
• Test equipment for functionality before shipment.
• Load configurations into inventory systems.
• Perform root cause analysis on failed equipment.
• Apply security policies to protect networks.
• Communicate changes to technical support and network operations.
• Work with developers to automate tasks for complex configurations.

Requirements

• Work during standard business hours in the Los Angeles time zone.
• Junior or intermediate level Cisco, Juniper, and Adtran certifications.
• Experience in ISP/MSR customer equipment configurations.
• Understanding of software-based provisioning for customer equipment.
• Knowledge of TCP/IP networks and public protocols.

Benefits

• Growth opportunities in a stable, privately held company.
• Supportive and entrepreneurial corporate culture.
• Chance to make a real difference in customer service.
• Work alongside dedicated professionals in the field.