Sessional Ombudsman - Banking and Finance - Remote

Overview

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. This unique role offers the flexibility to balance your career achievements with other interests while contributing to a greater purpose: supporting fair and efficient outcomes in the financial services sector.

In Short

• Position as a Sessional Ombudsman in Banking and Finance.
• Work on a per engagement basis with flexibility in work arrangements.
• Provide expert support in resolving complex disputes.
• Collaborate with a team of lawyers and dispute resolution specialists.
• Contribute to fair outcomes in the financial services sector.
• Ideal for senior legal professionals with a background in banking and finance.
• Emphasis on consultative approach and clear communication.
• Maintaining professionalism and objectivity is crucial.
• Recent professional dealings should not create bias perceptions.
• Apply even if you don’t meet every single criterion.

Requirements

• Legal qualification with a proven record in banking and finance.
• Experience at a senior level in a tribunal or regulatory agency.
• Ability to distill complex issues into clear solutions.
• Excellent communication skills and empathy.
• Resilience in handling criticism from various stakeholders.
• Strong history of significant achievements in the field.
• Thrive in flexible work arrangements.
• Engage effectively with diverse stakeholders.
• Ability to switch between independent and collaborative work.
• Commitment to impartiality in professional dealings.

Benefits

• Recognized for culture and flexible working arrangements.
• Inclusive workplace with various awards for diversity.
• Support for work-life balance and inclusivity.
• Opportunities to deepen expertise and contribute to community service.
• Belonging to an organization designed to put people first.