Customer Service and Fulfillment Intern - Remote

Overview

The Customer Service & Fulfillment Intern will support the team with manual fulfillment request processing and customer support tasks while monitoring product performance.

In Short

• Remote internship opportunity.
• Support customer service and fulfillment team.
• Process manual fulfillment requests.
• Handle customer communication and support.
• Monitor system performance and report issues.
• Follow up on resolved issues with customers.
• Perform additional operational tasks.
• Work in a fast-growing startup environment.
• Unpaid internship based in Barcelona.
• English resumes only.

Requirements

• Strong written communication skills in English.
• High attention to detail.
• Ability to learn operational workflows quickly.
• Calm and solution-oriented mindset under pressure.
• Basic technical understanding.
• Reliability and consistent availability for the shift.

Benefits

• Opportunity to work in a fast-growing startup.
• Collaborative work environment.
• Personal and professional growth.
• Assistance with Learning Agreement and Erasmus+ documents.