Bilingual Behavioral Health Admissions Coordinator - Remote

Overview

The Bilingual Behavioral Health Admissions Coordinator serves as the first point of contact for individuals and families seeking care, managing the admissions process with empathy and professionalism.

In Short

• Respond to inquiries via phone and email
• Conduct consultative intake calls to assess needs
• Manage admissions pipeline from contact to enrollment
• Meet and exceed enrollment targets
• Follow up on warm leads and pending applications
• Schedule enrollment appointments
• Ensure completion of enrollment documentation
• Maintain CRM documentation on all contacts
• Build and maintain referral source relationships

Requirements

• 2+ years in behavioral health admissions or healthcare sales
• Proven track record of meeting conversion targets
• Familiarity with the behavioral health industry preferred
• CRM proficiency required
• Consultative communication skills
• Empathetic in emotionally charged conversations
• Self-directed and accountable in a remote environment

Benefits

• Competitive base salary
• Performance incentives
• Fully remote work environment