Adepto Technical Recruitment is an international team focused on enhancing customer support through innovative technology solutions. They are currently developing a cutting-edge ServiceNow project aimed at providing self-service support for customers and enabling remote guidance from technical support. The company is dedicated to optimizing the user experience by integrating advanced tools like the ZingTree CX automation platform and HelpLightning Remote Guidance tool, ensuring that customers can resolve issues independently and receive immediate assistance without the need for on-site visits.