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Onboarding Specialist for E-Commerce Marketplace - Remote

Posted 7 weeks ago

Overview

The Onboarding Specialist will ensure the complete onboarding of new sellers to the Addi Marketplace experience, providing continuous and personalized support until integration is completed.

In Short

  • Ensure each seller is fully active in the Addi marketplace ecosystem.
  • Collaborate with the onboarding team to reduce onboarding time.
  • Track and report monthly progress on onboarding improvements.
  • Identify and propose process adjustments to streamline workflows.
  • Ensure proposals include metrics to measure impact on efficiency.

Requirements

  • Proven experience in onboarding e-commerce platforms.
  • Outstanding communication and presentation skills.
  • Proven technical ownership of e-commerce platform configurations.
  • Experience in supporting and integrating new sellers.
  • Proactive follow-up and relationship building skills.
  • Analytical and reporting skills.

Benefits

  • Work on a problem that matters and help change customers’ lives.
  • Build a lasting company from the very beginning.
  • Massive market opportunity with rapid growth.
  • Work alongside a diverse and caring team.
  • Generous compensation, including equity and health insurance.

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