Onboarding Specialist for E-Commerce Marketplace - Remote

Overview

The Onboarding Specialist will ensure the complete onboarding of new sellers to the Addi Marketplace experience, providing continuous and personalized support until integration is completed.

In Short

• Ensure each seller is fully active in the Addi marketplace ecosystem.
• Collaborate with the onboarding team to reduce onboarding time.
• Track and report monthly progress on onboarding improvements.
• Identify and propose process adjustments to streamline workflows.
• Ensure proposals include metrics to measure impact on efficiency.

Requirements

• Proven experience in onboarding e-commerce platforms.
• Outstanding communication and presentation skills.
• Proven technical ownership of e-commerce platform configurations.
• Experience in supporting and integrating new sellers.
• Proactive follow-up and relationship building skills.
• Analytical and reporting skills.

Benefits

• Work on a problem that matters and help change customers’ lives.
• Build a lasting company from the very beginning.
• Massive market opportunity with rapid growth.
• Work alongside a diverse and caring team.
• Generous compensation, including equity and health insurance.