Amazon Case Manager - Supplements Category - Remote

Overview

We are seeking an experienced Amazon Case Manager with a strong background in the supplements space to manage backend troubleshooting across Seller Central.

In Short

• Own case submissions in Amazon Seller Central related to listing suspensions and policy violations.
• Act as the go-to expert for backend resolution ensuring swift reinstatement of listings.
• Maintain organized case history and track response timelines.
• Collaborate with operations and marketing to ensure compliance with Amazon’s requirements.
• Support brand operations including listing audits and logistics coordination.

Requirements

• 2+ years of experience managing Seller Central backend issues.
• Success in resolving complex cases and reinstating ASINs.
• Strong knowledge of supplement regulations and Amazon’s policies.
• Highly detail-oriented with excellent written communication skills.

Benefits

• Competitive salary based on experience.
• Opportunity to work in a dynamic team.
• Engagement with the supplements and wellness industry.