Freelance Community Manager - Remote

Overview

As a Freelance Community Manager at Acorns, you will be the voice and heart of our social media presence, responsible for managing customer engagement and ensuring a positive community experience.

In Short

• Monitor and respond to social media comments and messages.
• Implement engagement strategies to foster community sentiment.
• Act as a support bridge for technical issues and inquiries.
• Engage in trending cultural moments to keep the brand relevant.
• Track community trends and provide actionable insights.
• Uphold Acorns values in every interaction.

Requirements

• Proven experience in community management for consumer brands.
• Exceptional communication skills with a professional tone.
• High creativity for engagement ideas.
• Proactive problem-solving abilities.
• Drive to deliver impactful products.
• Commitment to the mission of Acorns.

Benefits

• Competitive freelance rates.
• Supportive and motivated team environment.
• Opportunity to impact societal challenges through work.