Home Loan Sales Specialist - Remote

Overview

As a Home Loan Sales Specialist, you’ll impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions.

In Short

• Contact consumers via phone to discuss home equity loans with prequalified members
• Complete a high volume of outbound dials to warm leads daily
• Utilize lead management tools to track each interaction and progression of lead assignments
• Utilize strong communication and persuasion skills to quickly engage borrowers on the benefits of our home loan product
• Meet daily, weekly, and monthly sales goals
• Adhere to compliance and quality standards of the position

Requirements

• 1+ years of sales, collections, retention, and/or customer service experience
• Previous or current outbound call center experience
• 1-2 years of meeting performance sales goals is a plus
• General knowledge of financial service products is a plus (i.e. credit cards, personal loans, home loans)
• A history of successfully exceeding company goals in a fast-paced work environment
• Strong listening skills with the ability to understand and influence
• Solid computer skills with experience effectively managing a CRM
• Experience with discovering consumer needs to elicit more information to offer solutions

Benefits

• Hybrid and remote work opportunities for certain roles
• 401 (k) with employer match
• Medical, dental, and vision with HSA and FSA options
• Competitive vacation and sick time off, as well as dedicated volunteer days
• Access to wellness support through Employee Assistance Program, physical and mental health wellness programs
• Up to $5,250 paid back to you on eligible education expenses
• Pet care discounts for your furry family members
• Financial support in times of hardship with our Achieve Care Fund
• A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups