Hostess - Remote

Overview

The Hostess is responsible for providing a friendly and personalized welcome for guests, ensuring attentive service, and maintaining a positive relationship with customers.

In Short

• Provides a friendly and personalized welcome for guests
• Offers attentive service and adapts to guest constraints
• Heeds guest remarks and ensures follow-up
• Establishes good relations with guests and fosters loyalty
• Prepares the welcome desk and manages reservations
• Welcomes guests and provides the best seating
• Cleans and tidies the restaurant after closing
• Organizes work according to guest fluctuations
• Ensures equipment is in good condition
• Maintains knowledge of dish composition and shortages

Requirements

• Previous service experience is an asset
• Good command of English communication skills
• Guest-oriented and service-minded
• Sales acumen and dynamic personality
• Good presentation and organizational skills
• Creative and thorough approach
• Knowledge of Point of Sale System is an asset
• Ability to work under pressure in a fast-paced environment
• Ability to work cohesively as part of a team
• Strong interpersonal and problem-solving abilities

Benefits

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs and qualifications while you work
• Opportunity to develop talent and grow within the property
• Ability to make a difference in the local community