Senior Technical Support Engineer (Microsoft 365) with German - Remote

Overview

The Senior Technical Support Engineer will focus on ensuring optimal performance and uptime for key M365 services, providing advanced support and troubleshooting for M365-related issues.

In Short

• Ensure optimal performance and uptime for M365 services.
• Provide advanced support for M365-related issues.
• Conduct upgrades, patches, and enhancements for M365.
• Implement security protocols for M365 services.
• Collaborate with cross-functional teams for smooth operations.
• Manage and resolve support tickets in a timely manner.
• Minimum 3 years of experience in supporting M365 services.
• Proficiency in German (B2/C1) and English.
• Experience with PowerShell scripting is a plus.
• Enjoy a holistic benefits program supporting wellbeing.

Requirements

• Proven experience as a Technical Support Engineer.
• Hands-on experience with M365 configuration and administration.
• Strong understanding of security best practices.
• Experience with system monitoring and troubleshooting.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in German (B2/C1) and English.

Benefits

• Premium medical package for employees and their children.
• Dental coverage and eyeglasses reimbursement.
• Individual therapy sessions with a certified psychotherapist.
• Flexible working schedule and increased days off.
• Birthday, holiday, and loyalty gifts for major milestones.