Cloud System Administrator - Remote

Overview

Accenture Federal Services is seeking an enthusiastic and customer focused Cloud System Administrator to join our team delivering mission critical platforms and capabilities. This role will provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes).

In Short

• Provide support with day-to-day operations, monitoring and validating accessibility, troubleshooting and maintenance of Cloud systems.
• Maintain cloud systems and applications to include software updates, security patches and Secure Technical Implementation Guides.
• Optimize system operations, resource utilization and perform system capacity analysis and planning.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provide detailed analysis and feedback to management and internal customers for escalated tickets.
• Support the transfer of enterprise updates across multiple classification levels, enabling low to high file transfers.
• Self-motivated and work independently to deliver timely solutions without direct supervision.

Requirements

• 2 years of relevant equivalent experience in System Administration.
• 2 years of experience with hands on experience with AWS.
• 1 year of Linux system administration.
• Hands-on experience (or comparable toolsets) with Red Hat Ansible and Satellite.
• Willingness to work onsite (hybrid arrangements are possible with this role).
• Must be a US Citizen.

Benefits

• Competitive salary range based on location and experience.
• Comprehensive benefits package.
• Opportunities for professional growth and development.
• Inclusive and collaborative work environment.
• Hands-on experience and industry training.