Patient Benefits Advisor 2 - Remote

Overview

The Patient Benefits Advisor 2 ensures that patients have adequate insurance coverage for services received and advises on gaps in coverage for appropriate payment arrangements.

In Short

• Full-time remote position.
• Coordinates patient appointments and verifies insurance coverage.
• Assists with inquiries into account statuses and pre-certifications.
• Maintains confidentiality of patient information.
• Obtains prior authorizations before services are rendered.
• Utilizes tools to provide accurate out-of-pocket estimates.
• Documents patient accounts with correct insurance information.
• Submits insurance referral documentation timely.
• Adheres to university policies and procedures.
• Engages with patients with a professional demeanor.

Requirements

• High School diploma or equivalent.
• Minimum 2 years of relevant experience.
• Strong customer service skills.
• Detail-oriented and organized.
• Excellent verbal and written communication skills.
• Interpersonal skills.
• Knowledge of medical terminology.
• Combination of relevant education and experience may be considered.

Benefits

• Competitive salary.
• Comprehensive benefits package including medical and dental.
• Tuition remission.
• Opportunities for professional development.
• Diverse and inclusive work environment.