Data Entry Specialist - Remote

Overview

The Data Entry Specialist will ensure that all attorney documents are verified prior to the hearing date and hearing reports are reviewed as needed and published. This position is remote but located in the US.

In Short

• Handles difficult or complicated attorney tickets, issues or complaints.
• Investigates inquiries regarding hearing report results and attorney performance.
• Manages various performance widgets to ensure timely resolution of compliance tasks.
• Validates and documents current state licensure and 'Good Standing' status of attorneys.
• Processes and manages Failure to Appear (FTA) cases.
• Reviews and verifies attorneys with disciplinary history.
• Monitors Learning Management System for attorneys.
• Assists with attorney services (calls, chats, tickets, emails).
• Follows good customer service standards in all aspects of the job.
• Identifies and suggests ideas for improving system and processes.

Requirements

• Ability to plan, multi-task and manage time effectively.
• Must have excellent verbal and written communication skills.
• Solid computer skills.

Benefits

• Comprehensive Medical, Dental, and Vision coverage.
• Retirement plan with 5% matching.
• 10 paid holidays per year.
• Referral program.