Remote Otter LogoRemoteOtter

Court Support Specialist - Remote

Posted 4 weeks ago
Customer Service
Full Time
SC, USA
15.00/hour

Overview

The Court Support team works with courts all throughout the country to ensure that upwards of 100,000+ court filings / month make it back into our system in a timely manner. The Court Support specialist plays a diverse role with a focus on calling / contacting courts, as well as understanding how to use court dockets / websites to obtain the information we need.

In Short

  • Reach out to courts on individual orders and general court status updates.
  • Communicate accurately and professionally through remote voice calls and emails.
  • Work in Skye to process documents and perform data entry tasks.
  • Manage consistent in/outgoing phone calls to assist Courts and customers.
  • Relay relevant information from Courts to process servers and customers.
  • Collaborate with team members to find process inefficiencies.
  • Navigate court dockets to understand case documents and statuses.
  • Perform other job-related duties as assigned.

Requirements

  • High school diploma / GED required.
  • Legal experience preferred.
  • 1+ years of customer support / call-center / retail experience preferred.
  • Strong communication skills, both written and verbal.
  • Comfortable working in a remote environment using Teams/Zoom.
  • Proficient in Microsoft Office suite programs.
  • Document manipulation experience (PDFs).
  • Ability to perform repetitive data-entry tasks with accuracy.
  • Ability to read, write and speak English.
  • Quick learner and willing to learn and grow.

Benefits

  • Health, Dental, Vision insurance.
  • 401(k) with company matching.
  • Paid time off.
  • Disability insurance.
  • Employee assistance program.
  • Referral program.
ABC Legal Services logo

ABC Legal Services

ABC Legal Services is a national leader in the filing service of legal documents, boasting a team of over 400 professionals across multiple offices, including Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, and Washington DC, with its headquarters in Seattle. With over 30 years of experience in the industry, the company is committed to advancing its technology and business processes to stay ahead of competitors. ABC Legal Services focuses on expanding its technological edge, integrating less efficient competitors, and exploring new market segments through a strategic inbound marketing and sales approach. The company values smart and capable talent to help achieve its goals.

Share This Job!

Save This Job!

Similar Jobs:

ABC Legal Services logo

Court Support Specialist - Remote

ABC Legal Services

4 weeks ago

Join ABC Legal Service as a Court Support Specialist, providing essential communication and support to courts across the country.

NC, USA
Full-time
Customer Service
$15.00/hour
ABC Legal Services logo

Court Support Specialist - Remote

ABC Legal Services

4 weeks ago

Join ABC Legal Service as a Court Support Specialist, providing essential communication and support to courts across the country.

FL, USA
Full-time
Customer Service
$15.00/hour
ABC Legal Services logo

Court Support Specialist - Remote

ABC Legal Services

4 weeks ago

Join ABC Legal Service as a Court Support Specialist, providing essential communication and support to courts across the country.

WI, USA
Full-time
Customer Service
15.00/hour
ABC Legal Services logo

Court Support Specialist - Remote

ABC Legal Services

4 weeks ago

Join ABC Legal Service as a Court Support Specialist, providing essential communication and support to courts across the country.

North Dakota, USA
Full-time
Customer Service
15.00/hour
ABC Legal Services logo

Court Support Specialist - Remote

ABC Legal Services

4 weeks ago

Join ABC Legal Service as a Court Support Specialist, providing essential communication and support to courts across the country.

AL, USA
Full-time
Customer Service
15.00/hour