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Explore 19 Remote Escalations Jobs

Nextdoor

Support Operations Specialist - Remote

Nextdoor

2 days ago

The Support Operations Specialist plays a vital role in enhancing community moderation and internal operations through analytics and collaboration.

Operations
Compliance
Trust & Safety
Analytical Skills
CA, USA
Full-time
Customer Service
$80,000 - $95,000/year
Riipen logo

Compliance & Disputes Specialist - Remote

Riipen

1 week ago

Riipen is seeking a Compliance & Disputes Specialist to manage user escalations and payment disputes in a remote, full-time contract role.

Compliance
Dispute Resolution
Risk Management
User Escalations
Canada
Contract
All others
$60,000 - $65,000/year
Cloudflare logo

Customer Solutions Engineer - Remote

Cloudflare

2 weeks ago

Join Cloudflare as a Customer Solutions Engineer to provide technical guidance and ensure customer success.

Technical Advisor
Customer Success
Cloudflare Platform
Technical Best Practices
Singapore
Full-time
Customer Service

O.H

Member Escalations Team Lead - Remote

Oscar Health

2 weeks ago

Oscar is seeking a Member Escalations Team Lead to manage a remote team and enhance customer service workflows.

Customer Service
Escalations
Team Management
Healthcare
USA
Full-time
Customer Service
$54,000 - $70,875/year, $60,000 - $78,750/year for specific states
ParentSquare logo

Customer Support Manager (Escalations and Support Application) - Remote

ParentSquare

2 weeks ago

Join ParentSquare as a Customer Support Manager to lead the Escalations and Support Application Team, enhancing customer experience and resolving complex issues.

Customer Support
SaaS
Technical Integrations
Problem Solving
Worldwide
Full-time
Customer Service
$80,000 - $120,000/year

E.I

Escalations Team Lead - Remote

Enova International

2 weeks ago

Lead the Escalations team to enhance performance and customer experience while mentoring representatives.

Escalations Management
Call Center Experience
Customer Experience
Data Analysis
IL, USA
Full-time
Customer Service
$21.00 - $23.00/hour
Tufin logo

Escalations Team Lead - Remote

Tufin

2 weeks ago

Join Tufin as an Escalations Team Lead to manage a team resolving complex customer issues in the Cyber Security industry.

Java
Linux
Kubernetes
Troubleshooting
India
Full-time
DevOps / Sysadmin
Ping Identity logo

Director, Global Escalations and Incidents - Remote

Ping Identity

2 weeks ago

The Director, Global Escalations and Incidents at Ping Identity will lead the resolution of customer challenges and enhance customer satisfaction.

Customer Experience
Escalation Management
SaaS
Cross-functional Leadership
USA
Full-time
Customer Service
$125,000 - $165,000/year
ClassDojo logo

CX Senior Support & Escalations Expert - Remote

ClassDojo

4 weeks ago

Join ClassDojo as a CX Senior Support & Escalations Expert to manage escalations and ensure service excellence.

Customer Support
Escalation Management
Leadership
Operational Efficiency
Worldwide
Full-time
Customer Service
Ping Identity logo

Escalations Manager - Remote

Ping Identity

5 weeks ago

Join Ping Identity as an Escalations Manager to ensure customer satisfaction by managing and resolving complex technical issues.

Customer Escalations
Technical Support
Cybersecurity
Incident Management
Singapore
Full-time
Customer Service

Tide

Escalations Manager - Remote

Tide

6 weeks ago

Join Tide as an Escalations Manager to oversee team performance and enhance customer service quality.

People Management
KPI Management
Customer Service
Team Leadership
Bulgaria
Full-time
Customer Service
Coinbase logo

Associate Manager, US Escalations Quality Assurance Program - Remote

Coinbase

6 weeks ago

Lead the US Escalations Quality Assurance Program at Coinbase, managing a team to ensure compliance and enhance investigation quality.

BSA/AML
Quality Assurance
Compliance
Data Analytics
USA
Full-time
QA
$144,500 - $170,000/year
Harbor logo

Team Lead (Intapp) - Remote

Harbor

7 weeks ago

The Team Lead (Intapp) will manage a team of implementation engineers to ensure successful software implementations and client satisfaction.

Team Management
Software Implementation
Technical Guidance
Mentoring
UK
Full-time
Software Development
MSPbots logo

IT Service Coordinator (Bilingual) - Remote

MSPbots

9 weeks ago

Join MSPbots as an IT Service Coordinator to manage client escalations and enhance communication between teams.

IT Service Coordination
Technical Support
Client Escalations
SaaS
Philippines
Full-time
Customer Service
Staff4Me logo

Helpdesk Tier 2 Technician - Remote

Staff4Me

30 weeks ago

Join Staff4Me as a Helpdesk Tier 2 Technician, providing technical support and troubleshooting for clients.

Technical Support
Troubleshooting
Customer Satisfaction
Network Issues
Nicaragua
Full-time
Customer Service