Director of Product - Workforce Management - Remote

Overview

The Director of Product for Workforce Management at Zillow will lead the design and development of systems that enhance the home financing experience through technology, automation, and AI.

In Short

• Lead the vision for workforce management and engagement systems.
• Guide and grow a high-performance product team.
• Collaborate across multiple departments including Engineering and Marketing.
• Drive the integration of AI into product systems.
• Continuously improve systems and processes for better customer outcomes.
• Define OKRs linked to measurable business impacts.
• Promote a culture of accountability and belonging.
• Represent the team in senior forums and advocate for priorities.
• Ensure compliance and ethics are upheld in all systems.
• Foster strong relationships with stakeholders to align product strategy.

Requirements

• 10+ years of product management experience.
• 5+ years of experience in a managerial role.
• Experience in operations-heavy environments.
• Strong business and data literacy.
• Proven track record of building 0→1 systems.
• Skilled in setting and managing OKRs.
• Strong executive presence and communication skills.
• Able to influence senior stakeholders effectively.
• Experience in regulated industries.
• Customer-first mindset with a focus on measurable value.

Benefits

• Competitive base salary.
• Eligibility for equity awards.
• Flexible remote working arrangements.
• Supportive and inclusive company culture.
• Opportunities for professional growth and development.
• Recognition as a top workplace in the country.
• Commitment to equal employment opportunity.
• Access to innovative tools and technologies.
• Collaboration with diverse teams.
• Focus on work-life balance.